The Credit Union is open Monday through Friday from 8:30 a.m. - 5:30 p.m. ET, except for designated holidays. Visit one of our 275 branch locations for your financial needs.
Find a branch View our calendar
Available branch services
In addition to serving your everyday financial needs, our branches provide the following services:
Safe deposit boxes
We offer safe deposit boxes at most of our branches. Contact your local SECU branch to secure space for your important items and documents.
See how it works
Shred days
Shredding is a safe and secure way to help prevent personal information from getting into the wrong hands. SECU periodically schedules free shred day events at various branch locations.
View upcoming shred day events
Notary & signature guarantee
Notary1 and signature guarantee2 services are available for members at all branch locations. These services are provided for our members at no cost.
United States Savings Bonds
United States Savings Bonds may be redeemed through State Employees’ Credit Union.
Redeem bonds
You may redeem paper Series EE, Series E, and Series I United States Savings Bonds at any SECU branch location. The Credit Union is not authorized to redeem Series HH Bonds, but may be able to assist you in submitting your bonds to the Treasury for redemption. If you have electronic bonds, you may redeem them through logging into TreasuryDirect.
How much are my bonds worth?
Calculate the value of your paper bonds through the savings bond calculator on TreasuryDirect.
Purchase bonds
Series EE and Series I United States Savings Bonds may be purchased online directly from the US Treasury by going to the TreasuryDirect home page. This web page includes in-depth information about savings bonds and provides a link to a guided tourwith information about opening a TreasuryDirect account, electronically purchasing bonds, and managing bonds in your account. Series E Bonds are no longer available for purchase, and paper savings bonds in any series are no longer sold at financial institutions.
Coin redemption
Coinstar®3 kiosks allow members to deposit or exchange loose change for cash without the hassle of rolling coins.
- Free service available to members only
- Kiosks available at most SECU branch locations4
- English and Spanish language options
Coin redemption options
- Coin to Deposit (C2D): deposit funds via the kiosk into your primary SECU Checking or CashPoints® Global Account for immediate availability using any SECU Debit Card.
- Redeem your voucher with a teller to receive cash, deposit into an account, or make a payment on a loan or credit card.
Foreign currency
Planning to travel abroad? SECU debit and credit cardswork in most foreign countries. Members may also order or exchange foreign currency at any SECU branch.
Order foreign currency
Before you depart, visit your local branch to order foreign currency.5,6 SECU branches do not carry foreign currency, however, orders can typically be fulfilled within three business days.7 We recommend that you place your order at least a week or more in advance of your travel.
We may not be able to provide or accept all currencies. To determine which currencies are available, send us a secure message through Member Access, contact your local branch, or call Member Services Support at (888) 732-8562.6
Exchange rates and fees
Foreign currency may be exchanged at any SECU branch. Exchanging currency at an airport or foreign ATM may be convenient but could be costly due to fees. SECU does not charge a processing fee to purchase or exchange foreign paper currency. Exchange rates are determined by our third-party processor and do change daily.8
Foreign checks
We may accept checks drawn on certain non-U.S. (foreign) financial institutions. However, these checks must be sent to a third-party processor for collection; therefore, immediate credit and access to the funds is not available. Visit your local branch for more information about foreign checks.
Related links
- Mobile Services
Explore the features of our SECU Mobile App and Member Access.
- Online Services
Conveniently manage your accounts online with SECU’s Member Access.
- Calendar
View our branch holiday schedule.
Need help?
Contact Member Services Support for assistance.
(888) 732-8562 info@ncsecu.org
- Notary services are not available for acknowledging signatures on estate planning documents including, but not limited to, wills, trust documents, powers of attorney, living wills, HIPAA Authorizations, and related documents.
- Signature guarantee is generally required to transfer securities, such as those transfers involving the sale or redemption of stocks or bonds. To obtain a signature guarantee, the owner(s) (or agent(s)) must provide documentation verifying the current value of the securities and a copy of the form for which they are requesting the signature guarantee. All owners (or required agents) must be present to sign in front of the employee who is guaranteeing the signature(s). As there may be additional documentation required in certain situations, we recommend contacting your local branch in advance.
- Coinstar is a registered trademark of Coinstar, LLC and is used herein under license. Coinstar, LLC is not an affiliate or subsidiary of State Employees’ Credit Union.
- Coinstar kiosks are not available at all branch locations.
- Foreign currency purchase or exchange transactions cannot be completed over the phone, online via Member Access or the SECU Mobile App.
- Only paper currency can be ordered or exchanged for U.S. dollars. We do not order or exchange foreign coin. Minimum required denomination values for exchange vary by currency. Contact your local branch for more information.
- We do not give immediate credit when exchanging foreign currency into U.S. dollars.
- Exchange rates are not guaranteed. Contact your local branch for additional details concerning fees and current exchange rates.
