General Frequently Asked Questions (2024)

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General Frequently Asked Questions

Please note: This website refers to actions taken during the COVID-19 pandemic. For recent news visit Press Releases and reporting visit Reports to Congress Pursuant to Section 13(3) of the Federal Reserve Act in response to COVID-19.

What is the Federal Reserve doing to help households, businesses, and the U.S. economy at large through this crisis?

What was the Main Street Lending Program?

How did the Federal Reserve directly assist state and local governments that are facing financial difficulties caused by the coronavirus?

I hear that the Fed has cut interest rates to zero, but I do not see that reflected in my mortgage or credit card bill. How does the lower interest rate affect me?

The Federal Reserve is pumping trillions of dollars into markets and banks. How does that help small businesses and the people who most need help?

Isn’t the Fed’s lending to banks just a giveaway to Wall Street?

Why is the Federal Reserve providing dollars to foreign central banks?

Why is the Fed giving cheap loans to banks? What is the "discount window?"

Q: What is the Federal Reserve doing to help households, businesses, and the U.S. economy at large through this crisis?
Updated: 2/8/2021
A: We are working to help ensure credit keeps flowing through the financial system to households and businesses during this difficult time. Interest rates are near zero, which makes it easier for consumers to borrow and for businesses to stay operating and keep workers on the job. Read more about how monetary policy is supporting the economy here. Lending facilities are offering further support for households and businesses by keeping credit flowing smoothly throughout the financial system. Other Federal Reserve lending and funding facilities were created to support small and medium-sized businesses and their employees, and also states and localities.

Q: What was the Main Street Lending Program?
Updated: 2/8/2021
A: The goal of the Main Street Lending Program, which closed to new loans in early January, was to keep credit flowing to small and mid-sized businesses and nonprofit organizations that were in sound financial condition before the coronavirus pandemic but needed financing to maintain their operations. It provided 1,830 loans totaling $17.46 billion to firms that were not large enough to obtain financing through capital markets but cumulatively employ many millions of workers and are a large part of our economy.

Working with banks, the Main Street Lending Program offered loans from $100,000 up to $300 million to eligible businesses and non-profits. To give borrowers more flexibility, the loans must be paid back over five years, with principal payments deferred for two years and interest payments deferred for one year.

Details of how the program operated are available here.

Q: How did the Federal Reserve directly assist state and local governments that are facing financial difficulties caused by the coronavirus?
Posted: 2/8/2021
A: The Federal Reserve, in collaboration with the U.S. Treasury, created the Municipal Liquidity Facility (MLF) to purchase new debt issued by states, cities, and counties faced tax shortfalls because of the Covid-19 pandemic.

The purpose of the MLF was to promote a healthy market for municipal securities by acting as a backstop source of short-term financing. To help states and localities finance their operations and maintain services, the Fedpurchased new short-term debt issued by states and other municipal entities.

The purchaseswere made by an entity created by the Fed and Treasury, which will hold the securities it purchased until they are sold or mature. The facility closed to new loans on December 31, 2020. More details are available here.

Q: I hear that the Fed has cut interest rates to zero, but I do not see that reflected in my mortgage or credit card bill. How does the lower interest rate affect me?
Posted: 4/24/2020
A: The Federal Reserve sets a key interest rate, called the federal funds rate, which is the rate banks charge to each other for very short-term loans. The Federal Reserve lowered the target range for the federal funds rate to 0 to 1/4 percent. By lowering the target range, the Federal Reserve pushes down borrowing costs to help consumers and businesses handle the financial challenges posed by the coronavirus.

We have also acted with the goal of stabilizing and supporting key credit markets—including auto loans, mortgages, and small business loans—that are important to households and businesses. Improving the functioning of credit markets and lowering the federal funds rate generally do affect interest rates for various types of loans, but the Fed does not dictate the rates that banks and other lenders charge. Your lender can tell you about how rates on your loans may change.

Q: The Federal Reserve has pumped trillions of dollars into markets and banks. How does that help small businesses and the people who most need help?
Posted: 2/8/2021
A: The U.S. economy depends on a safe, stable, and sound financial system that consumers and businesses can rely on. By lending to banks and other institutions and keeping the wheels of the financial system turning, the Federal Reserve is trying to ensure that consumers and businesses have access to credit. Through our actions, we stabilized credit markets and helped lower borrowing costs for state and local governments, homebuyers, and other consumers, as well as small businesses. We all have a stake in a healthy economy and a stable financial system, and the Fed’s actions are aimed at restoring that health and stability.

Q: Isn’t the Fed’s lending to banks just a giveaway to Wall Street?
Updated: 2/8/2021
A: No. We help households and businesses byensuring lowborrowing costs and supporting jobs, and by making sure credit keeps flowing though the financial system. We work through banks and financial markets to achieve these goals, and this benefits everyone that is part of our economy. And the lending we are doing is not a giveaway; it comes with conditions. Banks put up collateral in exchange for Federal Reserve lending, which is repaid in the near term with interest.

Q: Why is the Federal Reserve providing dollars to foreign central banks?
Posted: 4/6/2020
A: Our only responsibility is to the United States and its people. Sometimes, though, economic problems in other countries, particularly in foreign financial markets, can spill over to the United States. To prevent that, the Federal Reserve has arrangements with other central banks to help stabilize our financial system and support our economy. Those arrangements involve the exchange—on a temporary basis—of dollars for the foreign central bank’s currency. After the temporary period, the transaction is reversed. These transactions do not impose costs or risks on American taxpayers.

Q: Why is the Fed giving cheap loans to banks? What is the "discount window?"
Updated: 12/31/2020
A: The Federal Reserve plays an important role in supporting the functioning and stability of the U.S. banking and financial system. With the advent of the coronavirus, the Fedhas workedto address the demand for shorter-term funds by encouraging a wide range of banks to take out loans through its “discount window.” The name refers to those days when such loans were dispensed at a special teller’s window at the Fed’s regional Reserve Banks. Banks with sound finances that can post collateral are eligible for short-term loans from the discount window for up to 90 days. Our program of providing discount window loans to banks is designed specifically to enable the banks to make lower-cost, longer-term loans to households and businesses.

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Last Update: July 07, 2023

General Frequently Asked Questions (2024)

FAQs

What are typical FAQ questions? ›

Some FAQ pages will contain just a handful of questions because that's all that was needed. Others may have dozens of questions. It entirely depends on the brand and product. Typical areas of interest for FAQ pages are shipping and return policies, product materials, sustainability, payment methods, etc.

How many questions should a FAQ have? ›

Fewer than five questions might indicate you haven't done your research… or that you didn't need an FAQ to begin with. Fielding dozens of questions isn't good either, but if they're all necessary, consider splitting your FAQ into multiple pages.

What are general FAQs? ›

What is General FAQ? It is a collection of common questions and answers not specific to a product, feature, or service. They usually cover payment policies, how to contact customer support, and refund policies.

What are the most frequently asked questions? ›

100 Most Asked Questions on Google in 2024
  • what to watch – 9,140,000.
  • where's my refund – 7,480,000.
  • how you like that- 6,120,000.
  • what is my IP address – 4,090,000.
  • how many ounces in a cup – 2,740,000.
  • What time is it- 1,830,000.
  • how I met your mother – 1,830,000.
  • how to screenshot on mac – 1,830,000.

What is FAQ standard? ›

Fair Average Quality (FAQ) FAQ is used to describe food products that are of good enough quality to be sold. FAQ norms for paddy is laid out by the Centre every year before the start of the procurement season.

What is the key to a well written FAQ? ›

Keep it brief. Short, straightforward answers are the most effective way of relaying information to customers so try to keep it brief. Try not to write more than a paragraph or two for each question. Consider the customer journey.

What does a good FAQ page look like? ›

A good FAQ page includes various questions with well-written answers. These questions and answers should be related to the topic itself and have to offer valuable information for visitors. Also, a helpful FAQ page should demonstrate a company's features and solutions.

What is General FAQ? ›

An FAQ (Frequently Asked Questions) page is a key part of a knowledge base because it addresses the most common questions customers have and is useful to customers at all stages of the customer journey. FAQs start with a question and then answer it concisely.

Do FAQs have to be questions? ›

Your FAQ information doesn't necessarily have to appear in the traditional question-and-answer format. That format is useful when customers look up their problems on a page, but your goal is to address the problem before the customer ever experiences it.

What are the 4 main types of question? ›

There are four types of questions in English: general or yes/no questions, questions using wh-words, choice questions, and disjunctive or tag/tail questions. Each of these different types of questions is used commonly in English, and to give the correct answer to each you'll need to be able to be prepared.

What are the six basic types of short answer questions? ›

The 6 Basic Types of Short-answer Questions
  • Definition questions. Definition questions require you to define a concept. ...
  • Explanation questions. Explanation questions require you to explain why something is true or how something functions. ...
  • Example questions. ...
  • Relationship questions. ...
  • Calculation questions. ...
  • Graphing questions.
Jan 8, 2024

What is clarifying questions? ›

A Clarifying Question is a question asked about something that is unclear or hard to understand. People ask clarifying questions to avoid any confusion or misunderstanding, rather than as a way to probe, challenge, or open up new avenues of discussion. Example clarifying questions include: When do you need an answer?

What questions to ask in a Q&A? ›

Questions to ask to get to know someone FAQs
  • What's your favorite way to spend a weekend?
  • Do you enjoy what you do for a living?
  • What's a book that you'd recommend?
  • Are you a morning person or a night owl?
  • What's your dream job?
  • Do you have any pets?
  • What's your favorite type of cuisine?
  • Do you have any siblings?
Dec 7, 2023

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